[Resolved] Royaloak Furniture — Dining Table not delivered | |
I ordered a dining table from royaloak website on 4th November. On tracking it only shows order received till now. There's no number to call to, no one replying at WhatsApp and email. They promised to deliver the product on 8th November and after that they extended the date to 25 December. Today (17 nov) i got another email saying that they don't have stocks in Bangalore and are extending the date of delivery to 5th November. What's the problem with this company???? My order details:- Reference Number: 5fa2e250aeec7 Order #ROY0079072 Phone number - [protected] Product - Royaloak Geneva Metal 6 seater dining table Why are they taking orders if they don't have any stocks available. They don't give any proper date of delivery. They extend the dates again and again. No proper customer care number. They are just taking the money and later no sign of the product. Is this a fraud company?????? Was this information helpful? | |
Dec 25, 2020 Complaint marked as Resolved Delivered and installed today RoyalOak Furniture customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
The company is delaying the delivery again and again. 4th November was the ordering date, and now they said they will deliver on 15th December. They are saying that the product was damaged, so they would deliver from the next available stocks. This happened the 2nd time. I am fed up, already paid 22k and still no sign of the product.
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6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043