Royaloak Furniture — false commitment on delivery of the product

Address:

Pancard Club Road, Baner, Pune, Maharashtra, 411045

Hello,
I am nilesh dhande from pune.
I purchased clipto wall unit online from the website of royaloak.
It was committed to deliver the product on 7th nov 2019. But still the product has not arrived. I have not received any reply from royal oak on my email about delivery status.

The phone lines of royal oak are always kept busy to frustrate the customer, there is no firm answer to the calls from any of the executive if at all someone is lucky to get response to his call.

This is really causing a mental harassment to me and my family, as we have wedding ceremony of our close relative and expecting many guest at our home.

Please treat this mail as humble request and escalation!!!