Royaloak Furniture — I am complaint about delay in delivery (near to 5 months) and no response.

nanadba17

Address:

chennai

I purchased Dining Set by the royal oak online website, my purchase order no. ROY0030896, they mentioned delivery data in the order confirmation mail as given 29 mar 2020 & again date changed to end of May months.

Today 12 Aug 2020.

No response to my email and customer care phone number is always busy .. unable to get any update.
luckily got a line ... you team confirmed it will be delivered on 10 aug 2020... But still item not delivered .

As per track ( https://www.royaloaknational.com/track-info) -- Status : Warehouse in processing as on 4-May-2020

Was this information helpful?

No (0)

Yes (0)

RoyalOak Furniture customer support has been notified about the posted complaint.

Aug 12, 2020

Updated by nanadba17 Royaloak called and said item will be delivered in 5 days inbetween the call got disconnected, tried to call hotline again, but it was busy.Will wait 5 days and see