[Resolved]  Royaloak Furniture — inordinate delay to deliver royaloak petal office table

Address:

12-121-13, SF-303, SAI BALAJI HOMES, SATYANAGAR JN.,CHINAMUSHIDIWADA, Visakhapatnam, Andhra Pradesh, 531171

I regret to submit my worst purchase experience with your enterprise. The details are as follows.

01.I placed an online order for Royaloak Petal Office table (Order No.ROY0022561)
02.You mentioned in your site the order will be delivered within 10 business days.
03. I made my payment via online for Rs.5, 990.00 on 04.10.2019 with a Payment Reference number:5d96979102ff5.
04. I started calling your Customer helpline number: +[protected] with extension (6) for Online Purchase from 19.10.2019
05. They put me in queue for several times. Once they attended and informed me to be delivered by 22.10.2019. Track Your Order link was never updated.
06. I started calling the same Customer helpline number for several times almost every day.
07. They gave me several dates viz. 25.10.19, 26.10.19, 29.10.19, 04.11.19, 09.11.19, 12.11.19, 19.11.2019 and recently 23.11.19. All these dates are with inexcusable reasons after calling ‘n’ number of times.
08. Your insufficient info and irresponsibility with Chat Support too is indescribable.
09. This caused me a lot of agony, tension and annoyance in addition to STD calling bills.
May I know any reasons from you why I should not approach Consumer Protection Council to seek the relief and justice under the Consumer Protection Act.