[Resolved] Royaloak Furniture — Installation

 
4 Reviews
Bangalore, Karnataka, India
 nithyacu
Hi,

My registered # [protected]. I was told that the installation will happen by today 3rd April. I had called the cx support 3 times and was also given a tech phone # (Ramana).Called the tech and he informed that he is at work and can come only tmrw. we are working and cannot afford to take leave again.

Customer support sucks and false info were shared
Complaint marked as Resolved 2017-04-03 20:41:55
na

Complaint Status


[Apr 03, 2017] RoyalOak Furniture customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Good morning, I am Raghu one of the customer of your brand furniture. I was purchase`Gebeva Wall unit` on dated 30.05.2017 your store at Sahakarnagara branch. But till date above said furniture not installation.
So i request to you kindly instruct installation above said item immediately.

I hope my request accepted.

Thanking you,

Your faithfully. RAGHU. Branch: SKR. SO.No.[protected]. Date.30.05.2017.
TIN No:[protected].
Phone No.[protected].
Good morning, I am Raghu one of the customer of your brand furniture. I was purchase`Gebeva Wall unit` on dated 30.05.2017 your store at Sahakarnagara branch. But till date above said furniture not installation.
So i request to you kindly instruct installation above said item immediately.

I hope my request accepted.

Thanking you,

Your faithfully. RAGHU. Branch: SKR. SO.No.[protected]. Date.30.05.2017.
TIN No:[protected].
Phone No.[protected].
I have purchased dining table from Bangalore Marathalli store, company promises 72-hrs delivery but delivered a week after. Installation 2-days after delivery but already 1-week completed, still not installed.

Tried to store manager & customer care for last 2-days, but non pics the call. Felt not to go again to this store again or even recommend to my friends too.

BHarath
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    28%
    Complaints
    676
    Pending
    0
    Resolved
    186
    phone
    +91 88 8079 8811
    +91 80 2542 6296
    location
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    Royaloak Furniture - Installation