[Resolved] Royaloak Furniture — Issue in storage of queen size bed

 
3 Reviews
Bangalore, Karnataka, India
 ARUNDHATI SAHU
We have already filed a complaint and went to your showroom at bannerghata road but still no response from your side. I have never seen such a poor customer service, faulty products you are selling and no response to customer complaints. Just degrading your brand.
This queen size bed was deliver on 26th oct 2016, and storage is touching floor, which should not be the case. Even sales person did not mention anything on this just said "all will be good once service people fix at your home". This is all good?? Also you are not ready to replace the bed. I want one immediate solution on it
Complaint marked as Resolved 2016-12-22 06:52:05

Complaint Status


[Nov 19, 2016] RoyalOak Furniture customer support has been notified about the posted complaint.
Verified Support
RoyalOak Furniture Customer Care's response Nov 21, 2016
Hi Madam, Sorry for the inconvenience. Kindly Provide your Invoice number & Register Phone number. we will try to resolve your problem as early as possible.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Hi, Invoice number is :[protected] registered phone number :[protected] (Tapas).
please solve it as soon as possible.
how many days will you still take to resolve my issue.. Very bad service

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    Royaloak Furniture - Issue in storage of queen size bed