[Resolved] Royaloak Furniture — material not delivered refund money not being paid | |||
We had booked a furniture on royaloak website in 3rd of jun, with the delivery date mentioned as on or before 23rd jun 20. However on 26th jun when we called the customer care number, we were informed the furniture is getting made now and would take atleast two week for delivery. We had the order cancelled, and purchase one from the local market. After lot of follow up over phone and mail, we got a confirmation of cancellation on 3rd july 20, and a confirmation on mail stating the refund has been initiated. However today being 11 aug 20 we are still to get the refund or any acknowledgment form the company or their customer care. Booking id roy0043399 Amount : rs.5000/- Was this information helpful? | |||
Aug 15, 2020 Complaint marked as Resolved They have refunded the amount and have reverted on mail RoyalOak Furniture customer support has been notified about the posted complaint. | |||
Add a Comment | |||
44%
Complaints
1512
Pending
0
Resolved
662
+91 88 8079 8811
+91 80 6454 1032
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
Post your Comment