[Resolved] Royaloak Furniture — Non delivery of product, purchased online
Ccbhunia on Nov 13, 2020
I have purchased a product on 18th Oct 2020, date of delivery on or before 1st Nov. Collected one number [protected] from company website only for whatsapp. But nobody even bother to response.
Collected another number on 28th October from website ( west bengal ware house [protected]), he assured me will be delivered within 2-3 days. Now he is not receiving my call at all.
I am now really confused whether it is a fake online store or not. Please arrange for delivery for the following order or refund the amount cancelling my order.
Also note that, yesterday I called customer care number[protected], provided another mobile number, after a long try once he received, told he is a sales guy, not responsible for delivery. Really pathetic, as I am begging for my product.
Order Number : ROY0076307
Royaloak Spencer Office Table 1.2M in Melamine Finish
Total Amount :Rs. 11903.5
Order Date/Time :18th Oct 2020 10:24 PM
Payment : Success
Transaction Number : 5f8c735fe8fab
Order Status : Warehouse processing
Complaint marked as Resolved Nov 19, 2020
Finally it got delivered just now. Not sure about the quality of product. Thanks to this Forum.
[Nov 13, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.
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