[Resolved]  Royaloak Furniture — Online money paid but no delivery, no status and no customer svc

On 28th May 21, We made online order of Royaloak Nario Boss Table - 1.8M with full online payment done. It was showing the delivery date of 12th Jun 2021. Other order details are as following.

ROY No: ROY00108056
Order Date:[protected]:14:52
Order Amount: 19990.00
Expected Delivery Date:[protected]
Order Status: Order Received
Product Code: OF[protected].8
Product Name: Royaloak Nario Boss Table - 1.8M in Melamine Finish
Product Quantity: 1
Delivery Date:[protected]

From the day1 order has remained in Received status and all attempts to contact the company have not worked. At call center we have been promised many times that someone will call today but no luck. On whatsapp also its just empty words.

Meanwhile its already very late and i have to spend money on buying the same item again.

It looks like I have wasted money also, not got the item also and now i have to waste so much time going thru this painful experience.
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2021
Complaint marked as Resolved 
After a long no of repeated and dogged followups on phones and whatsapp, we finally received the furniture about 2 months late from the original delivery date. By the time we had bought replacement furniture. So we ended up with some extra unrequired furniture and a bad taste in our mouth. Thanks consumer complaints for your platform and svcs.
RoyalOak Furniture customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1512
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information