[Resolved]  Royaloak Furniture — order id roy0070555 consignment not delivered and no information

The above consignment is not delivered as per timeliness with no information on status. After several follow up with your whatsapp service number got a number of your kolkata manager hemnath who never took the calls also not bothered to call back or respond to the msg sent to him.

I being a customer have paid full amount on 21st sep 2020 towards purchase of a bed for urgent requirement which was supposed to be delivered but there is no information till date.
I had chatted and discussed with your agents on the delivery status as wanted this little early. I was told it is not possible then opted for cancelation however one agent called me on 27th sep and told me it would be delivered by 3rd oct. It didn't happen and then send several messages to your wahtsapp number but with no response, however finally on your website chat center was told that it would be delivered on 6th oct only. Today i connected with the whatsapp number again and they have given your local managers number but as mentioned earlier he didn't bother to respond.

I am expecting an early resolution else would be bound to take league opinion and guidance from regulatory authorities.