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[Resolved]  Royaloak Furniture — Order ID:ROY0079245 Product didn't received

Dear sir,
I have ordered a two door wardrobe on 6th November 2020. I received a call on 9 November informing that product will be delivered on 10 November 2020 before 6 pm but the product was not delivered till date(12 Nov 2020). And order status is showing as "Installation in Process". Even when I tried to reach the Royal Oak team via calls and WhatsApp there is no response from their end. I even raised the issue on emails.
Order ID:ROY0079245
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Nov 18, 2020
Complaint marked as Resolved 
Delivered and installed as promised but the information contained in the order tracking link is misleading and wrong.
RoyalOak Furniture customer support has been notified about the posted complaint.
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    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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