Royaloak Furniture — pathetic customer support | |||||
I bought 2 products on August 2nd. A dresser and a wardrobe. The product s were delivered on 5th August and the installation team arrived on 7th. At the outset the dresser that was delivered has a completely broken mirror. The way the dresser has been fitted, it would break in a few days. It shakes like crazy on a small nudge. The wardrobe has scratches all over the body. Some places have a hole as well. Lamination of the wooden ply has come out at many places. When informed to the installation person, he said they will apply paint and patch it up. I have been following up with customer care and the showroom for about 2 weeks now and there have not helped a bit. The manager last told me that I should accept such products and its common. Wonder what was my fault? Was this information helpful? | |||||
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RoyalOak Furniture customer support has been notified about the posted complaint. | |||||
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+91 88 8079 8811
+91 80 6454 1032
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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