[Resolved]  Royaloak Furniture — refund order no roy005488

I place order with royaloak furniture on june 14th, 2018.

On 10th of july i sent below email
After compliments, my order no roy005488, i placed order on 15th june 2018, i regret to inform you that i have not received the product till now, even though the delivery was promised on 25/06/18. Kindly let me know the status of my order. If you are unable to deliver, kindly refund my money at the earliest.
Regards

On july 14th i got below email
Dear customer,
Greetings from royaloak.
As we have received your mail for cancellation of order, we need your cancel cheque for refund of money
Regards,
Maria. K

Same day i send my bank details

Same day i got another email says
Dear customer,
Greetings from royaloak
As we have received your mail for refund of your products, it will be done within 4-5 business working days.
Regards,
Maria. K

But after that no email or so for they are not refund my money.

My order no roy005488. My mobile no [protected]

Regards
Freddie mendez
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Oct 18, 2021
Complaint marked as Resolved 
RoyalOak Furniture customer support has been notified about the posted complaint.
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Comments

Purchased centre table from royal oak.At the time of purchase was assured 1 year warranty and also will Polish the table after few months as there were scratches. Now when I am complaining of scratches and asking them to polish it..royal oak customer care team is telling me to do it myself as they can not do it properly

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