Royaloak Furniture — Regarding recliner sofa cushion density got reduced

I have purchased the recliner on 04/01/2022 from Royal Oak Hyderabad(banjarahills branch) and got transported to Karnataka, yadgir-585201 because the particular recliner is not available in Karnataka state, Soo purchased at Hyderabad and brought to Karnataka.

Hardly 2 months completed and now the 3 seater recliner cushion density has gone down in the three seater recliner right side corner one(in the below image it is left side corner seater) and going very down when i am sitting in that recliner,
Cushion Quality is not at all upto the mark.

At the time of purchase your sales people told in such a way that its all imported item and all the ### but the imported item would not be like this I think so .

Very disappointed with this product not at all recommendable .

I am attaching the images, you can see the cushion alignment in that image and see how much difference is there in the cushion when compared to the beside middle seater you can understand the problem with your product and also stiches have gone away in soo many places hardly 2 months not completed and these mANY PROBLEMs in your product, if i use this product for 1year you can assume what would be the status of this particular product sold by you .

Now i am getting a doubt that you people are selling a locally produced ones and selling in the name of other countries like italian, american etc
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RoyalOak Furniture customer support has been notified about the posted complaint.
Mar 02, 2022
Updated by Manoj Reddy g v
I have purchased the recliner on 04/01/2022 from Royal Oak Hyderabad(banjarahills branch) and got transported to Karnataka, yadgir-585201 because the particular recliner is not available in Karnataka state, Soo purchased at Hyderabad and brought to Karnataka.

Hardly 2 months completed and now the 3 seater recliner cushion density has gone down in the three seater recliner right side corner one(in the below image it is left side corner seater) and going very down when i am sitting in that recliner,
Cushion Quality is not at all upto the mark.

At the time of purchase your sales people told in such a way that its all imported item and all the ### but the imported item would not be like this I think so .

Very disappointed with this product not at all recommendable .

I am attaching the images, you can see the cushion alignment in that image and see how much difference is there in the cushion when compared to the beside middle seater you can understand the problem with your product and also stiches have gone away in soo many places hardly 2 months not completed and these mANY PROBLEMs in your product, if i use this product for 1year you can assume what would be the status of this particular product sold by you .

Now i am getting a doubt that you people are selling a locally produced ones and selling in the name of other countries like italian, american etc

Regards,
Gv.Manoj Reddy
[protected]
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