Royaloak Furniture — Requesting for refund -Rs 40,000 from RoyalOak furniture showroom at Velachery Chennai.

Address:

23, Manimegalai Street, East Tambaram, chennai

My Name is Anand A B, I have ordered a cot (BD[protected], CX BOOKED MOURYA WOODEN QUEEN BED WITHOUT STORAGE, )for Rs 40, 000 from RoyalOak furniture showroom at Velachery Chennai. They had promised to deliver the items within 5 days.

Since they could not deliver it on time, I have filed for a refund. They had agreed to a refund. I filed for a refund on 21st March 2022.

They said the process will take one month to get a refund and I would be receiving the refund only by April 15th. I have also agreed to their conditions.

Since I am from overseas, I have asked the sales manager, Mr. Saravanan, to refund the amount to my bank account.

I have been religiously following up with the showroom manager. Also, I spoke to their customer care unit severally. No proper response.

They have been dragging the matter and till now I have not received the refund till date. I am seriously worried now.

I will sincerely appreciate if you can assist me in this matter to get a refund at the earliest and call them to order to avoid any fraudulent activities.

Thank you in advance while counting on your support.

Yours sincerely

Anand A B