Royaloak Furniture — sofa torn within 6 months

Address:

Outer Ring Road, Panathur Main Rd, opp. JP Morgan, Kadubeesanahalli, Bengaluru, Karnataka 560103, Bangalore Urban, Karnataka, 560066

I purchased rchased a sofa from royal oak, marathahalli store in jan'19 and it got torn from sides within 6 months.. It was advised by the salesman that the sofa will be as it is for 5-6 years. Followed up on phone/emails/whattsapp, but no response.. Nobody even bothered to look into the request and to their audacity, they have responded over email that the service request is closed since issue is resolved.

Most disgruntled customer..
Rohit taneja
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