Royaloak Furniture — study table not delivered.. online payment made... no refund /cancellation policy of company... no customer care is responding

 
2 Reviews
Royaloak furniture head office,No.15/1, 6th Floor, Outer Ring Road, Banaswadi, Dodda Banaswadi, Bangalore - 560043, Opposite To A S R Conventional Hal, India
 drsonali on May 20, 2020
My order no: roy0034394

Mobile no.: [protected]

 i ordered study table on 12th may online.

While tracking order no progress seen since last 4 days.

The customer care no. Shows busy executives always. They neverreceived my call... And even the live chat help does not reply...

I have already made payment of rs.4997 online... But none seems to help..

But.. Now track order shows nothing... Kindly look into this... Or refund my money rs.4997 back as soon as possible

study table not delivered.. online payment made... no refund /cancellation policy of company... no customer care is responding
study table not delivered.. online payment made... no refund /cancellation policy of company... no customer care is responding
study table not delivered.. online payment made... no refund /cancellation policy of company... no customer care is responding

Complaint Status


[May 20, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.
Updated by drsonali May 20, 2020
I want REFUND of my money Rs.4997 ...don't want to hav a product of FRAUD company.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

It has been 41 days since I ordered...still not delivered nor the track shows any progress...the customer care is pathetic..all they say is we will call you back after confirmation"...and then disconnect your call without resolving issue...they NEVER CALL BACK...I have purchased study table from my city local retailer...I don't want their product now...I just want my money back...refund my Rs4997 urgently.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    27%
    Complaints
    694
    Pending
    0
    Resolved
    186
    phone
    +91 88 8079 8811
    +91 80 6454 1032
    location
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    Royaloak Furniture - study table not delivered.. online payment made... no refund /cancellation policy of company... no customer care is responding