[Resolved]  Royaloak Furniture — The promised product not delivered on time even continuous follow up after payment done

Address:

Royaloak Furniture Banaswadi, 15, 1, Outer Ring Rd, Vijaya Bank Colony, Dodda Banaswadi, Bengaluru, Karnataka 560043

I took quotation from ROYALOAK show room banasawadi for office chair and table total cost around 22, 900 INR with paid amount on 28/12/2020 . They confirmed a delivery time on 10 days with installation free charge .I had started getting much disturbing IVR automated call for delivery by next day itself continuous 3 times to both of my office cell and personal number even I had given confirmation date prior as I will be busy at my work hours being an IT professional . I had to visit the show room again to stop the call and to make it deliver happen as the delivery not done on promised time after the full payment done .

One I visited show room, they made the delivery next day as i insisted to make happen not wasting my time . Even they mentioned free delivery, the service guys demanded tips money extra for delivery and installation works even they mentioned its free of cost installation work .

But still the office chair cost 9991 INR is not done installation as they dint send the tool set with guys .

Its been 20 days over after I have done a full payment and still my item not in condition for personal use . I took the order after confirmation they agreed to make it work in 10 days time other wise I could have opted another showroom which is ready . Even I have made continuous follow up to make it ready, they dint send response back .

As I am being busy IT professional and no time to bug them all time and visit their show room to fix it up, I request you to solve this concern and find solution for my time and money invested for this effort.