[Resolved]  Royaloak Furniture — Wooden bookshelf delivered with cracked leg

Address:

Attapur Hyderabad

I had purachased a book shelf from Royal oak Attapur on 16/2/2022 for Rs 26000/= Order No SQ[protected].

It was delivered on 21 February and we found a big crack in one of the rear leg .We had raised a complaint with the store and the operation manger Mr Syed had raised a complaint to get it changed. A technician had come to repair the leg and he wanted to do patchwork by sticking itwith glue.We dont want to compromise, So we want a replacement of the book shelf.
Moreover after purchase is over there is nobody to accept reponsibility and take the initiative to get it changed . We have been shunted from Manager to service, manager to store manger..There is also a comlaint raised RIPL 17064
Invoice no SI[protected] dated 17 Feb 2022.
The crack is quite big and we request replacement.