[Resolved]  Royaloak Furniture — worst service

Don't order something from RoyalOak, i want it immediately .
If you have time or to be correct enough free time to continuously follow up
and wait up 2 month for a product please go ahead.
I am not getting any response from team. when ever i call they will say we are looking into it. I have ordered from RoyalOak
one of the support member told, we don't have option to take product back from my location.
I mean what kind of business model you have, one way traffic you company can only deliver,
if product is damage or so they will not show any responsibility.
they are offering some stupid discount, see discount doesn't work for me. i don't have time for get carpenter and do so.
That is the reason i have ordered on-line. Please take back your product at any cost.
Was this information helpful?
No (0)
Yes (0)
May 26, 2019
Complaint marked as Resolved 
RoyalOak Furniture customer support has been notified about the posted complaint.
Jan 22, 2019
Updated by Gupta Pankaj Kumar
I have ordered a table from royal oak on 16th of dec and i receive delivery 28th, of dec.
After continuous followup carpenter came assemble that on 4th jan 2019.
When he opened the parcel. We can see lots of wooden component are broken.
I have reach out customer care no they told me send a email with photos of broken part.
It been 18 days since i am following up royal oak team. yesterday they told i will take another 1 month for them just take back product.
i agreed that also i have asked for send that in mail with date.
But they are not proving that also. RoyalOak people stopped responding in chat as well.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1512
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information