Rto — driving license issue

Address:

400095

I have submitted my application for renewal of driving license on 14th november 2019. On 19th november 2019 payment was received and driving license got approval on 27th november 2019. Upon checking the site today on 10/12/2019 the status still shows as printing of dl in form 7 (Smart card) which is pending. I was told it will take 10 days for printing and another 10 day for despatch. But till now no update.
Application number is [protected] dob[protected]