Rto India — complaining for not receiving the made license which is already issued

Address:

146 Azad ganj sipri Bazar, Jhansi, Uttar Pradesh, 284001

This is pranjali singh my license has been already issued as per the department status but i haven't received it yet. On getting to the department they said it's been issued and said to come afterwards. And visiting their again and again and always exceeding the time limit. But i haven't received my license till date which is already issued
Application no.[protected]
Dob 15.06.2000