Rto India — delay in printing dl in smart card

I applied for a change in address for my driving license at aligarh rto, my application number is [protected], application date:[protected] date of birth:[protected].
The application has been approved on[protected] but is delayed for printing for more than 3 months now. I contacted the helpdesk online, they gave me the same reply to contact aligarh rto. I contacted aligarh rto they gave me helpline number to contact lucknow rto saying its due with them to print, i tried to contact them for over past 1 month now, but the number is never reachable. Please address my situation as i am not being able to get my important identity document and incur fine on roads.
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