Rto India — delay in rc book

Address:

Kolkata, West Bengal, 700056

I bought one two wheeler wb24aq7941 from animesh suzuki, agarpara, kolkata on 08.07.2018

Till now i didnot receive smart card in my name. They are now telling there is some issues from rto and so many other excuses are being made by the agency. At the time of purchase i was being informed that i will receive within a month or two. Now it is already four months passed and receiving the same excuse on enquiry.
Being into the public service it has become difficult to track the actual status of the card.

Kindly look into the matter and do the needful

Gyan prakash
Kolkata