Rto India — dl renewal & lack of available helpline to cross check for alternate solution

Address:

New Delhi, Delhi, 110070

As working professional with all correct documents, we had earnestly applied for new dl (As earlier dl was issued from another state & we didnt wish to apply for noc). However, the rto office refuses to take any other address proof other than aadhaar card which due to typo error had "c/o" mentioned in my address section. While all facts remained correct, the rto official just didnt want to accept any other address proof (Passport or property papers or phone bill). While aadhaar updation is in itself another challenge for working people who cant take off on working days for sarkari office visits, we have been desperately trying to reach helpline to figure an alternate solution. To out utter dismay, it seem none of the customer care numbers work
-driving license customer care 24×7 toll free number[protected]: they only cater to queries for up region (As per the person on other end)
-[protected] : they dont look into driver's license related queries, only transport related queries
[protected]: again, the automated option doesnt give you chance to connect with customer care officer

This is ridiculous as aam janta cannot reach for clarification for processes which are dependent on the babu sitting on the other end. Only making a strong case for touts & agents to prosper as going through direct route will only burn you down.

If there is any way i can get help to understand if passport address can be accepted (And this is also passed onto rto office personnel), i will be able to get my dl renewed peacefully without making too many rounds of the rto office.