Rto India — driving license change of address status pending since last 2 months

I have applied for change of address on dl for me and wife in rto bangalore east kasturi nagar with application number [protected] and [protected] on 4th of september. That status on the sarathi portal is "approval of endorsements on dl" from the last 2.5 months. Please raise the issue with respective authority so that they can resolve at the earliest.