Rto India — driving license not delivered even after 3 months

Address:

Thane, Maharashtra, 421301

Hi team,

This is regarding my application no - [protected]. I have applied for four wheeler permanent licence along with change in address (Endorsement) for two wheeler. Had given driving test on 26th dec 2017, but still not have received driving licence at home.
When enquired about the same lot many times i got same answer from mr. Sawant (Window no -2, of mh05-kalyan rto) saying that it is pending with rto officer, i will check with them.
But i never see any progress on my application status moving forward.

I strongly feel rto office staff are not doing their job. I mean how come one person can give same answer again an again without having guilt that i haven't done this work.