Rto India — error "application is verifying with bank. please press ok to continue" while making payment.

Address:Surat RTO, Pal, Adajan., Surat, Gujarat, 395017

My application number is [protected].

On the payments page for driver's license, i entered the required details, and hit "calculate fee", it came to a total of rs.300. Selected "sbi" as the payment gateway and proceeded to the payment page. But due to some network issue, the payment could not be completed successfully.

Now every time i try to make a payment, it is showing the following error
"application is verifying with bank. Please press ok to continue"

After pressing ok, it tells me to enter application number and dob. After that it shows me another error "payment is pending... Please wait for 30mins for the confirmation from the bank or please contact rto office"

I have tried making the payment a couple of times but every time i get the same message.

Kindly solve this issue as soon as possible. My appointment date is 03/03/2020. My learners license validity will also expire in a couple of weeks.
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RTO India customer support has been notified about the posted complaint.
Feb 25, 2020
Updated by Pranay Jariwala
Hi,
Please look into the matter as soon as possible. My appointment date is 03/03/2020.
Complaint comments 

Comments

My name is Shahrukh Ul Haque . I have submitted my all documents and applied for DL in RTO Barpeta (Assam) . It’s approximately 30 days Gone I have Applied for the DL . But can’t complete the challan yet . Many time I have visited the RTO office but they said for many reasons they had stopped the DL challan in offline. So I tried it on Online for many days . But every time it’s shows “ your application is verifiying with bank, to continue please press ok “ but whenever I press ok its shows ( Sarathi /404 XSX: handler reporte ) after then it’s shows ( the page you looking for does not exist) .
I haven’t any problem on that slow And bad system of Indian government office but please don’t harassed us form both side . RTO employers didn’t take our application so seriously they harrased us everytime With a false reason but on the other hand The MBI fined us 10000 for not availing a valid DL .
When we can See the Some good Officers or some good leaders. It’s about 73 years gone we have independent. Now How many times we had to wait for a Good country, for a developed country, for a good social ?

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