Rto India — I'm complaining for not receiving my DL since past 2 months

My applicaton id is [protected] and my date of birth is 12 February 2002. I had passed my DL test on 1 december 2020 and and had submitted the documents by going at RTO thane on 7 December 2020, Yet the status is showing pending for all the three processes. It has been more than 2 months. Also, RTO Thane doesn't receive the call, it isn't possible to go and visit rto every now and then, I am a college student, it's very difficult for us to visit there and also because of the restricted train timings. I stay very far away from RTO Thane.