Rto India — issue of noc on driving licence

Address:

Karnal, Haryana, 132001

I have applied for noc on driving licence on 21 nov 2019 from sarathi website in karnal rto haryana. They cancelled my application and regenerated the application on 25 nov 2019 and now today 4 dec 2019 only status is showing that approval on endrorsement on driving licence is pending. This is showing from the last 1 week.. If i ask something from rto they dont provide proper information about why my approval is not coming.
Please help me