Rto India — licence issue process

Address:150/1, Plot No 33, Vidyanagar, Godoli, Satara, Maharashtra, 415001

It's related to licence issue process.
About Satara RTO, Maharashtra.
For my son, I took learning licence and now it's 6 days remaining for expiry. I visited RTO office Satara for parmanent licence. It was shocking to know that after submitting fees for 780 rupees, in another window while giving time slot they said due to holidays it will not allowed and I have to take learning licence again. Actually it should be allowed to take the time. The major issue was with fees. They were not ready to refund it. How they can do this. Meanwhile, The cashier gone for garden walk. It took more than hour and after argument it's refunded.
What is this? What is the logic behind this?. Why your process is so that after paying fees and moving to another floor in the office, on another window, which is far away from cashier, will inform the time slot? It should be on same window and before accepting the fees.
If is it so then why they refused to refund?
Due to holidays and your lengthy process we are suffering for time and money.
This is very serious and just think how many people are wasting their time, petrol and money.
Don't you think that you should take care of this and why it is required to raise complaint from people? Are you not observing any error in your process? Or are you not doing any audit before getting increase in your pay commission?
Was this information helpful?
No (0)
Yes (0)
RTO India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RTO India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    8143
    Pending
    0
    Resolved
    831
    RTO India Phone
    +91 99 7176 8881
    +91 99 2399 4223
    RTO India Address
    Transport Department, 5/9 Under Hill Road, Delhi, Delhi, India - 110054
    View all RTO India contact information