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Rto India — no change in status of driving licence since 2 weeks

I want to bring it to the notice of the authorities that it has been more than two weeks since i appeared for the driving license test. Since then i have been continuously checking the website to see if there are any changes in the status but it seems like there is no movement at all or they do not bother to update the status. I appeared for the test at the jammu rto on 20 april 2019. What is the fun of digitising india if able to check the status online just because some lazy officials don’t want to work.
no change in status of driving licence since 2 weeks
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Complaint Status


[May 03, 2019] RTO India customer support has been notified about the posted complaint.
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    RTO India
    Customer Care Service
    Customer satisfaction rating
    12%
    Complaints
    4418
    Pending
    0
    Resolved
    548
    RTO India Phone
    +91 99 7176 8881
    +91 99 2399 4223
    RTO India Address
    Transport Department, 5/9 Under Hill Road, Delhi, Delhi, India - 110054
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