Rto India — No response from rto about exam

Address:

ZONAL OFFICE, NORTH ZONE, MALL ROAD

My exam was on 15 jan but no response from rto side about that exam was conducting or not i vist on curfew day at rto no one there only they put rto is off from jan 4 to jan 19 and i try to call to confirm when my exam is conducting no one pick call but i saw some people in rto i call them they ignore me and go inside and lock the door so what supposed to do i totally mad at them why the hell they took money why i need to go there for exam and there is worst then anything no update on site how can i give online test i don't know after slot book no guidance for if i want to give online test how to do it i don't want to give physically exam anymore