Rto India — payment repeat

Address:

MAHUDUMA, RAIBAANIA, Balasore, Odisha, 756033

Payment again done by rto staff due to irresponsibility. I am so sad about it.
Please help me about this issue
Application number [protected] already proceed for ll again office staff pay irresponsible and that second application number [protected]

First payment
Application number - [protected]
Payment reciept no - ods/631778 & bank ref - 2c7fbf730d

Repeat 2nd payment
Application number - [protected]
Payment reciept no - ods/913515 & bank ref - 2c84f68af0

Please solve it