[Resolved]  Rto India — payment status pending

Address:

Kendujhar, Odisha, 758035

This is to bring to your notice that when i was applying for a duplicate dl online on the parivahan website, in the fee payment column, i paid the required amount of rs.359, on[protected]:07:14 am.

The amount is debited from my account and i have got a treasury challan reference no (2c67d15b33) for the same. The status of the application is completed in all the fields. I checked odisha treasury website using the reference id and it shows transaction successful.

But on the sarathi site, the payment is still in pending status, the epayment "status of payment" section, due to which i am not able to get my duplicate dl.
I have visited the rto twice as well and they informed me that they have not received the payment and cannot proceed with it even though all payments are done as required.

Have called the sarathi helpline numbers multiple times but to no response.

The online application was to make life easier for people, but this is a really big inconvenience, and my trust on government organizations has further reduced.