Rto India — rc of car not received

Address:Pune, Maharashtra, 411-033

I have not yet received rc book of my car. I have submitted rc book for name correction a year back. I have tracked for name correction to our pcmc rto office. Officers said name correction completed and you will get rc book by post. Today when i have enquired about rc to rto and post office, both are saying rc is not with us. Rto is sending me to post office and vice a versa. Need urgent support.
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Applicant Name: Pratik Dave
receipt date:[protected]
receipt no: MHH/118088
Application Date :[protected]
Application No: 51371018
Transaction ID: MH2018HA0631731
Reference No: MH01/0043678/2017
Hi, I bought a used car from Karol bagh Delhi December 2017 .
Documents submitted for RC transfer 16/12/2017 its been over 3 months and I be again process the application still checking online and the previous first owner showing on RC .

Just need to how I can get this sorted RTO says they have done the changes but why is not showing online yet and I didn't receive any RC please can any one help me

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