Rto India — regarding misbehaviour conduct by private bus conductor

Address:

Hamirpur bus stand, 177005

Respected sir
I am student of nit hamirpur pursuing b. Tech in civil engineering, 4th year.
On 13th march 2020, as me and my friend were travelling from dharamshala to our college. We had to change our bus at hamirpur bus stand, where we decide to board *thakur* bus no. (Hp67-8185) bus which was going to awahdevi, our college lies in between the route.
So, as we were boarding the bus, bus conductor stopped us and asked us our destination to which my friend said nit hamirpur.
He then told us to board another bus but no other bus were going through the same route at that time.
We told him no other bus is going and staterd to enter inside the bus.
He then stopped us and forcibly shut the door on our face and shouted to board the bus from front gate of bus stand.

This is not the first time this thing happened to us.
Many students of our college face the same problem by different private bus services.

My complaint and question to you is why we should board a bus from front gate of bus stand and who gave him right to stop us from boarding a bus.

We want you to take strict action against that bus conductor and want you to ensure that no other person had to go through same in future.

I am also attaching picture of bus number plate with this.