I applied online for new learner license filling all my details and paying online a sum of rs.950, recipt attached as picture. I needed to edit my address a little bit & upon selecting edit application option it showed error of cannot be edited. Later i tried to cancel my application so that i may apply with a correct fresh details but there is no provision of refund for my amount. My learners license application no. Is [protected]. I needed a minor edit in my my application so as to edit my present address after payment of fees without further proceeding. The website donot allows editing application after payment of license fee nor it refunds online payment if on cancellation of my application submitted.
On the surprise, there is a provision to cancel the application but no refund of payment will be given.
This is stealing public money in one way & violation of consumer protection rights. Please help me refund my hard earned money on cancellation of application after online payment of rs.950
There should have been a provision of refund if there is a provision of cancellation of application. This is a case of exploitation of poor consumer or applicant whose consumer rights are violated and exploited. Please help.
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