Rto India — Rto licence process

Address:400102

Applied for two weehler learner's license in first week of feb 2017. Mh 02 rto andheri west.

Followed the online process where at the end we get a receipt which says "you have to come on so and so date and the time slot.
Finally the date came on 5th june 2017. At the time of first step that is payment of 210 rupees they said you have to convert it on some site (Now what does that mean was totally not sure) so has to approach a local shop which are near to rto where they took 300 per application convert.

Then after 2 hours we went back paid the amount get the photo session done and finally when at the time of document verification we were rejected stating insufficient address proof.

Photo proof: pancard
Address proof: aadhar card

They want aadhar card address proof which comes via post. So in my case i showed the one which came by post which was on my old address and when we changed the address the second time it didn't came via post but we have to download thru site and get it laminated.

Now here if these government office people have commonsense they would have surely approved rather asking for others address proof which we don't have.

After our entire day struggle there we finally didn't got thru and the next available date is somewhere in october 2017.

Not sure what to state further but it totally nuisance.

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RTO India customer support has been notified about the posted complaint.
Jul 13, 2017
Updated by Y S
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