Rto India — rto pune not received original rc book from rto even after 2 years of purchase

Address:

Pune, Maharashtra

I had purchased my tvs vehicle mh12pb2084 in jan 2017 for which i have not received the rc book from the rto, pune till the date.

Receipt no: mh12d[protected] dated 27-mar-2017.

I went to collect the same to rto office. They sent me to gpo pune to collect the rc book but instead the gpo officer told us that we should fill up a complaint form to speed post as the rc book was failed to be delivered by them and can't be found at their office. I then went to submit the complaint form at speed post office near parcel office - pune station. Where again i was given a letter written that my complaint was "time barred" as they preserve record only for 6 months. This letter i should again in rto where they are now asking me to fill form no.26 which is for duplicate rc book.

My question is when i purchased the vehicle each and every information is submitted to the dealer at the time of purchase so how can i not receive the rc book for such a long period. Second if the courier sent by speed post was returned then why i was not informed at that time though they have all records (Mobile number is always submitted to the dealer at the time of purchase).

And last if i have not received the original rc book due to mistake of rto and gpo why should i apply for duplicate book and pay for it also go to the police station to complaint about the loss of rc book. Why should i pay for the negligence and inappropriate duties performed by the rto pune, gpo pune and even the dealer who sold us the vehicle.

Though, in frustration, i had applied for duplicate rc at online, again for which no update i have been received. App no: mh180829v8764478, receipt no: mh180829c3778030

I request you to please inform at the earliest what can i do in such matter.

Sagar patil,
[protected]