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Rto India — unable to apply for driving license

I have visited rto on[protected] to apply for my driving license. Application no.[protected]. The bio-metric scanner at the scanner at the centre was unable to capture my fingerprints due to which it was told that d. L. Cannot be provided i have my aadhar card and all other complete relevant documents with me.
Kindly suggest as how can i apply & get my driving license.

Complaint Status


[Mar 15, 2018] RTO India customer support has been notified about the posted complaint.
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    RTO India
    Customer Care Service
    Customer satisfaction rating
    12%
    Complaints
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    RTO India Phone
    +91 99 7176 8881
    +91 99 2399 4223
    RTO India Address
    Transport Department, 5/9 Under Hill Road, Delhi, Delhi, India - 110054
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