Rto — two wheeler driving license - smart card not received

Address:

Bangalore, Karnataka, 560043

Respected Sir,

I have applied DL (two wheeler) through Parivahan/online, but not yet received DL smart card though test has passed, noticed that printing smart card status also completed long back.

Please find the screenshot attached for the same.

Actually drive test attended on 3rd August 2019

After 52 Days Results were updated at online as completed, i.e 25th Sep 2019

Currently Application status is still "Dispatch of the DL and PSV Badge", since long days I am seeing the same status and not yet received my DL .

kindly please help me out for the same
Below is the RTO office address:
RTO Katuri Nagar - KA03, Bangalore, Karnataka