[Resolved] Rummycircle — account has been closed

Thangarasu Lakshmi

from Tenkasi, Tamil Nadu

Address:	636202
Website:	Rummycircle.com

Sir my username id istlmani email id is [protected]@gmail.com
Myaccount is not opening and my ac balance 379rs balance my amount not withdrawal please my amount withdrwal me. My rummy clash games has been blocked saying that security reasons, i want my cash games activation imediately and clear my id verification
Pls don't close our account.

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Mar 12, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

RummyCircle.com Customer Care's response Dear Player,

This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

You may click on the link below for uploading
https://www.rummycircle.com/player/account/profile.html

Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

We regret the inconvenience this may cause to you.

Feel free to reach out to us at [protected]@RummyCircle.com with any questions you may have.

Regards,
Fairplay Team
[protected]@RummyCircle.com