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Last updated Sep 21, 2023
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S
Shaivitie
from Pune, Maharashtra
Jul 22, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have been receiving this promotional messages From Rummy circle.

Can you please stop these messages, I am not intrested in playing these games.

I have raised this concern with the [protected]@Rummycircle.com as well but still receiving the messages on daily basis.

My number is [protected].

Please remove my number from your automated system.

Regards.
Suraj Pardeshi
Aug 31, 2022
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2022
RummyCircle.com Customer Care's response Dear Suraj,

Greetings from RummyCircle.

We understand your concern regards unsubscribing. We regret the inconvenience caused. We have already escalated your issue to our team and we will get the numbers unsubscribed as soon as possible.

Regards,
Team RummyCircle
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    Priyal4134
    from Jaipur, Rajasthan
    Jul 22, 2022
    Jul 26, 2022
    This thread was updated on Jul 26, 2022
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:Balaji emitra , near chirayu hospital hathoj jaipur

    Please unblock my account
    My money is left in game account
    +1 photos
    Aug 29, 2022
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Jul 22, 2022
    Updated by Priyal4134     My user id is - priyal4134
    Verified Support
    Jul 26, 2022
    RummyCircle.com Customer Care's response     Dear Priya,

    Greetings from RummyCircle.

    This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

    We request you kindly provide a copy of the bank passbook on this email for verification. Please note that the Bank account name should match the name registered with RummyCircle.

    Kindly share the bank passbook from your registered email ID at [protected]@RummyCircle.com.

    Regards,
    Team RummyCircle
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      P
      Priyal4134
      from Jaipur, Rajasthan
      Jul 22, 2022
      Jul 23, 2022
      This thread was updated on Jul 23, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:WARD 07, MANDHA SURERA, MANDHA (SURERA), DANTA RAMGARH, SIKAR

      My user id -priyal4134
      My ticket id[protected]
      Please unblock my rummy account then i will play and withdraw my amount
      +1 photos
      Aug 26, 2022
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Jul 22, 2022
      Updated by Priyal4134       Unblock my rummy account fastly
      Jul 22, 2022
      Updated by Priyal4134       What happen about my issue
      Verified Support
      Jul 23, 2022
      RummyCircle.com Customer Care's response       Dear Priya,

      Greetings from RummyCircle.

      This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

      We request you kindly provide a copy of the bank passbook on this email for verification. Please note that the Bank account name should match the name registered with RummyCircle.

      Kindly share the bank passbook from your registered email ID at [protected]@RummyCircle.com.

      Regards,
      Team RummyCircle
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        B
        bhavya8090
        Jul 22, 2022
        Jul 23, 2022
        This thread was updated on Jul 23, 2022
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        My account - bhavya8090

        date of incident - 21/06/2022

        Yesterday evening 5.30 -6.00 rumble i scored 10109 points .Ofcourse i took help from some friends and reached 3rd position now My account has been blocked and they had refunded all the balance amount and now im unable to add cash and play games .

        now I understand the plan of Rummycircle .com .
        They allow you to collision and went to top positions and they block accounts and keep the money with themselves .
        Rummycircle already did like same "kalyankalyan" account also .

        Now mine too . Rummycircle all ###, they are cheating all players
        Aug 24, 2022
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 23, 2022
        RummyCircle.com Customer Care's response         Dear Player,

        Greetings from RummyCircle.

        We have observed irregularities in your account and suspect violation of our Terms of Service and accordingly, we suspended your account.

        For more information about your account status kindly send an email to [protected]@RummyCircle.com.

        Regards,
        Team RummyCircle
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          K
          kanol22
          from Imphal, Manipur
          Jul 21, 2022
          Jul 23, 2022
          This thread was updated on Jul 23, 2022
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I have sent multiple emails but no response yet and even they are showing complaint resolved every time. I am really frustrated because of this fraud. The first customer care I have seen where no response is coming to customer even after being a genuine player. mobile is verified but my aadhar document is already linked with account.
          please solve this problem.
          +2 photos
          Aug 26, 2022
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 23, 2022
          RummyCircle.com Customer Care's response           Dear Player,

          Greetings from RummyCircle.

          Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle.

          Hence, we have closed < Kanol22> and transferred the available balance to < Jinash2022>.

          Request you to log in and continue playing with your account <Jinash2022>.

          For more information about your account status kindly send an email to [protected]@RummyCircle.com.

          Regards,
          Team RummyCircle
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            K
            Kummi20
            from Mysore, Karnataka
            Jul 20, 2022
            Jul 23, 2022
            This thread was updated on Jul 23, 2022
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Dear sir,
            I have added 20000 twice trough credit card but amount deducted from my card but not reflecting in rummy circle account please kindly do the needful
            User Name: Prasanna.tnp
            Aug 25, 2022
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 23, 2022
            RummyCircle.com Customer Care's response             Dear Player,

            Greetings from RummyCircle.

            We understand your concern expressed in your email. Please be assured we are here to help you in all possible manners.

            We have checked your account details and found that your deposit transaction with order Id ZPYKVC753X and S3KVCGBL5H for the amount of 10000 twice on RummyCircle.

            The amount would reflect on your bank account or the original mode of payment within 5 to 7 working days.

            We hope this helps, feel free to contact us in case of any further queries.

            Regards,
            Team RummyCircle
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              R
              Ratisalwaysdrunk
              from Pune, Maharashtra
              Jul 20, 2022
              Jul 23, 2022
              This thread was updated on Jul 23, 2022
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Hey

              Stop sending me messages about your company and your services.

              Iam not at all interested in you guys.
              Please block me

              My contact number
              [protected]
              [protected]
              Sep 5, 2022
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 23, 2022
              RummyCircle.com Customer Care's response               Dear Player,

              Greetings from RummyCircle.

              We understand your concern regards unsubscribing. We regret the inconvenience caused. We have already escalated your issue to our team and we will get the numbers unsubscribed as soon as possible by 48 hours.

              Feel free to contact us, if you have any further queries.

              Regards,
              Team RummyCircle
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                K
                Kalyan37298
                Jul 18, 2022
                Aug 8, 2022
                This thread was updated on Aug 8, 2022
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                My account is blocked for playing mentioned some account violation, i have not done any policy break.

                Do unblock my account and allow me to add and withdraw

                Account name -kalyankalyan

                Written email to rummycircle but no action taken and not anyone taking responsibility in calling me.

                I contacted fairplay but no response. Do check properly as i have not violated any policy.
                RummyCircle.com customer support has been notified about the posted complaint.
                Jul 20, 2022
                Updated by Kalyan37298                 My mobile number is [protected]
                Verified Support
                Jul 21, 2022
                RummyCircle.com Customer Care's response                 Dear Player,

                Greetings from RummyCircle.

                Your account has been closed for violating our policy. Requesting you to send an email to [protected]@rummycircle.com for information about your account.

                Regards,
                Team RummyCircle
                Aug 01, 2022
                Updated by Kalyan37298                 have not violated any policy, you guys are cheaters as you are not providing any information.

                What did i violate do call me on [protected] and let me know
                Aug 08, 2022
                Updated by Kalyan37298                 Team you have not called me or returned my money which is lying in rummy circle
                View replies
                please mention your registered
                mobile number so that they will call you
                Reply
                I have not violated any policy, you guys are cheaters as you are not providing cany information.

                What did i violate do call me on [protected] and let me knoe
                Reply
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                  R
                  Rahulraviap
                  Jul 18, 2022
                  Nov 22, 2022
                  This thread was updated on Nov 22, 2022
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Since I play the game many months back and now has blocked my account and precisely attached the files down below.

                  User I'd (rahulraviap) Eventually I didn't know what to do with my account is blocked by the way it would have been off the single two month onwards.

                  By the way in account hold the amount of 1059/- I solicited this absolutely unaesthetic way of rummy one.

                  I need my account backs and all off.

                  Regards,
                  Ravi.
                  +2 photos
                  Jul 18, 2022
                  Complaint marked as Resolved 
                  Usually rummy one didn't solve my issue but they marked as resolved the issue I know that rummy has no capabilities to solve the issue of a people.
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Jul 18, 2022
                  Updated by Rahulraviap                   One issue I har faced with the support people they precisely sent a mail on earlier to me, Due to ReKyc initially it wasn't take up to upload the new documents it has demonstrated some usually error, I have attached the file to Regards with this in down below. When I click on the link it show to users login details and after submitting the details of a user one. It appears a UPLOAD button eventually but when o click on UPLOAD button it show the error which I attached the down below 2image.

                  Jul 18, 2022
                  Updated by Rahulraviap                   If you don't suppose to do the issues related one please let me know once otherwise wise I consider to this Rummycircle.com is untruth to face the support issue of a application. Bloddy rummy circle
                  Verified Support
                  Jul 21, 2022
                  RummyCircle.com Customer Care's response                   Dear Rahul,

                  Greetings from RummyCircle.

                  Requesting you to upload a valid KYC proof for validation of the account.

                  Regards,
                  Team RummyCircle
                  View replies
                  My account tempurvary locked due please opnedmy account sir

                  Reply
                  My rummy circle account temporary locked due self please opened my ccount sir

                  Reply
                  My rummy circle problem my mobile number validation field.user does not exist...this issue..plz solve my problem.sir
                  Reply
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                    M
                    Malli5778
                    from Anantapur, Andhra Pradesh
                    Jul 16, 2022
                    Jul 22, 2022
                    This thread was updated on Jul 22, 2022
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                    Address:Anantapur

                    My old account not login sir please old account login sir
                    RummyCircle.com customer support has been notified about the posted complaint.
                    View replies
                    Sir please help me sir my account old account not login sir what the problem I don't know sir please recovery sir

                    Reply
                    Sir what the problem sir tell me sir
                    Reply
                    Malli5778's [Complaint's author] reply, Jul 16, 2022
                    Sar what the problems are replace her please sir
                    Sir my problem is over sir please tell me sir
                    Reply
                    Dear Player,

                    Greetings from RummyCircle.

                    Could you share with us your registered username, mobile number and email ID so that we can assist.

                    Regards,
                    Team RummyCircle
                    Reply
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                      S
                      Shreyanvi
                      Jul 15, 2022
                      Apr 30, 2023
                      This thread was updated on Apr 30, 2023
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                      Address:Mumbai

                      Please unblock my account. Because I was not played any violent game. I played fair and I was started to play rc just 6 months. Please unblock my account. Ny money was stucked. 22, 000/-i want to withdraw that money. Please activate my account.
                      +4 photos
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Jul 17, 2022
                      Updated by Shreyanvi                       Please unblock my account.
                      Jul 17, 2022
                      Updated by Shreyanvi                       You are not resolve my problem. So please understand my problem and unblock my account. I want to withdraw my money.
                      Jul 17, 2022
                      Updated by Shreyanvi                       My rummycircle name is beta1992
                      Jul 18, 2022
                      Updated by Shreyanvi                       Please unblock my account. How many days i am waiting for ur reply. Please help me to unblock my account
                      Verified Support
                      Jul 21, 2022
                      RummyCircle.com Customer Care's response                       Dear Shreyanvi,

                      Greetings from RummyCircle.

                      We regret to inform you that playing online Rummy and Fantasy for prizes from the Restricted State has been restricted according to changes in the state gaming laws. We are a law-abiding organization, and all our policies comply with the law.

                      It has been noticed that your Bank account number is registered from the Restricted state of "Andhra Pradesh" and any transactions on the same is not permissible by the law. In the light of the above-mentioned fact, we request you to provide a Bank statement or Bank Passbook of a non Restricted state. Once the documents are received and verified, your account would be activated to update the bank details for future transactions.

                      Regards,
                      Team RummyCircle
                      Jul 22, 2022
                      Updated by Shreyanvi                       Please in future I will not play rummycircle. But try to understand to activate my account. I had 22, 000/- Rs in rummycircle account. Please help me. Is any another way to withdraw the money. Please help me.
                      Jul 26, 2022
                      Updated by Shreyanvi                       Please try to understand my problem. Once my account will be activate I will withdraw my money. And delete rummycircle app from my phone
                      Aug 18, 2022
                      Updated by Shreyanvi                       Many other rummy games don't ask like this. Is this is fake. It's not fake plz unblock my account
                      Dec 10, 2022
                      Updated by Shreyanvi                       How can i provide bank passbook of non Restricted state. Please send the instructions.
                      Apr 30, 2023
                      Updated by Shreyanvi                       How to provide document from non restriction state. What is the process
                      Apr 30, 2023
                      Updated by Shreyanvi                       Will u please provide the process for withdraw my money from my blocked account
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                        R
                        Rupeshsuresh Bura
                        Jul 15, 2022
                        Aug 13, 2022
                        This thread was updated on Aug 13, 2022
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                        Why you not giving my money even though fairplay has been promised

                        Username - rpsuresh789
                        mobile[protected]
                        mail - rpsuresh789 @ gmail.com
                        I don't know what investigation you are doing on 07/06/2022 - saikumar [fairplay] told by 13/06/2022 i will get a resolution lateron 16/06/2022 - Fairplay team has asked my documents which i produced on 17/06/2022on 23/06/2022 - SAIKUMAR [fairplay ]called me and told me that the legal team has decided to give my winning amount and the same will...
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                        Rupeshsuresh Bura
                        Jul 15, 2022
                        Aug 13, 2022
                        This thread was updated on Aug 13, 2022
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                        Rummycircle and legal team has already decided to give my money in my account username - rpsuresh789
                        which i didnt even get until yet my life is really in stake i really need that money i played genuinely and im and everyone told me especially from FAIRPLAY TEAM [ saikumar & neelesh ]has been promised that the money will be credited back into my account which i didnt even got .
                        My life is in so much trouble having so many financial problems. Please help me .Im not asking any illegal money i played genuinely and earned that money atleast tell me when im going to get the money please
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Jul 15, 2022
                        Updated by Rupeshsuresh Bura                         rummycircle and legal team has already decided to give my money in my account username - rpsuresh789
                        which i didnt even get until yet my life is really in stake i really need that money i played genuinely and im and everyone told me especially from FAIRPLAY TEAM [ saikumar & neelesh ]has been promised that the money will be credited back into my account which i didnt even got .
                        My life is in so much trouble having so many financial problems. Please help me .Im not asking any illegal money i played genuinely and earned that money atleast tell me when im going to get the money please .

                        I played genuinely and i won 2 place in june rumble but these guys are not giving the money to me
                        Jul 16, 2022
                        Updated by Rupeshsuresh Bura                         Username - rpsuresh789
                        mobile[protected]
                        mail - rpsuresh789 @ gmail.com
                        I don't know what investigation you are doing on 07/06/2022 - saikumar [fairplay] told by 13/06/2022 i will get a resolution lateron 16/06/2022 - Fairplay team has asked my documents which i produced on 17/06/2022on 23/06/2022 - SAIKUMAR [fairplay ]called me and told me that the legal team has decided to give my winning amount and the same will be credited into My given sbi account by the end of month 30/06/2022.you didnt even look after that and due to full stress and financial pressure im having i said if i didn't get the money i have to end up my life {thats the situation i'm facing }in social media and they have permanently block my account and later onon 05/07/2022 -NEELESH [ fairplay ] has been called me and said sorry for inconvenience caused as per promised given by the SAIKUMAR the money will be credited to your SBI account please give us sometime legal team has already decided to give the money back and i'm also asking the same .IF THE LEGAL TEAM HAS BEEN DECIDED TOO GIVE MY MONEY BACK TO THE GIVEN SBI ACCOUNT ON 23/06/2022 WHATS THE PROBLEM FOR PAYMENTS AND FAIRPLAY TEAM TO TRANSFER THE MONEY AND WHY YOU SAYING ALL THESE MISINTERPRETED MESSAGES .ITS NOT 1 RUPEE OR 10 RUPEES 36 LAKHS .ITS MY LIFE CHANGING MONEY AND FAIRPLAY HAD ALREADY GIVEN THE PROMISE NOW WHY ARE YOU BACK STEPPING AND SEARCHING FOR EXCUSES NOT TO GIVE REPIES AND MONEY .
                        NOTE : Support team says they had no right to take actions or give replies to blocked accounts
                        Fairplay team says investigation going on going on even though on call itself a month back on 23/06/2022 investigation completed.
                        The social media team says please mail us to the support team and they will get back to you .I Mean is there anything correct happening here?I sent this much clearfull mail but still the FAIRPLAY team simply says they have already given an answer on ticket id so so or investigation going on.
                        I DEMAND AN ANSWER AND PLEASE CALL ME BACK ON MY REGISTERED MOBILE NUMBER AND PLEASE I BEG YOU TO TRANSFER THE MONEY AND CALL ME IF YOU HAD ANY DOUBTS
                        Verified Support
                        Jul 22, 2022
                        RummyCircle.com Customer Care's response                         Dear Rupeshsuresh,

                        Greetings from RummyCircle.

                        Please upload one of the following documents on our website for KYC verification of your account.
                        1. Aadhar Card

                        2. Passport

                        3. Driving License

                        4. Voter ID card

                        Please click on the link below to upload the documents and please select KYC in the Drop down tab.
                        https://www.rummycircle.com/player/account/profile.html

                        Regards,
                        Team RummyCircle
                        Jul 22, 2022
                        Updated by Rupeshsuresh Bura                         I already uploaded my aadhar card picture in the website and i already kyc verified account why you telling like these type of misinterpreted mails.

                        im attaching my aadhar card & pancard here also along with bank passbook please verify and unblock my account

                        View replies
                        My account was kyc verified. But at the time of withdrawal rummy circle blocked my account and after that rummy circle rejecting my kyc request again and again.i already mentioned in the mail that I have pan card and adhar card. But they are deliberately asking me docs which I don't have.

                        Reply
                        [protected] rp Suresh pls call me
                        Reply
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                          Zjbhatt
                          from Morbi, Gujarat
                          Jul 15, 2022
                          Jul 15, 2022
                          This thread was updated on Jul 15, 2022
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                          Address:Old ghutu road

                          My account has been block please unblock my account please😫🙏🙏💓
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Player,

                          Greetings from RummyCircle.

                          Could you share with us your registered username, mobile number and email ID so that we can assist.

                          Regards,
                          Team RummyCircle
                          Reply
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                            R
                            Rahulraviap
                            Jul 14, 2022
                            Jul 18, 2022
                            This thread was updated on Jul 18, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Hi team,
                            1.
                            Username (rahulraviap) it was showing the blocked I have attached the file down below.so since last one month it was showing me as a blocked user so try to resolve the issues.
                            2.
                            They send a mail to me follow the steps but if have gone through those steps it was not showing to upload the document.

                            1. Account blocked
                            2. For document Re Kyc.

                            Regards,
                            Ravi.
                            Jul 18, 2022
                            Complaint marked as Resolved 
                            You are cheated to us without solving the issue how can you marked as a resolved the issue. Absolutely not failr to this rummy application
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            It didn't resolved the issue you are cheated to make marked a resolved the user issue shame less application.

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                              Rahulraviap
                              Jul 14, 2022
                              Jul 14, 2022
                              This thread was updated on Jul 14, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Hi Dear,

                              I have been using to play the game with this user I'd (rahulraviap) i have an account balance 1059 in the account it was showing the blocked account so I have pursue to this unblock my account I'm requesting to the rummy team.
                              +1 photos
                              Jul 18, 2022
                              Complaint marked as Resolved 
                              Dont you fell ashamed without solving the issue to marked as resolved.
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Jul 14, 2022
                              Updated by Rahulraviap                               This is for a document verification.

                              Please enable the Revise document link to this user (rahulraviap)

                              Jul 14, 2022
                              Updated by Rahulraviap                               I have already send a so many mails but they just gave a link to upload . I have gone through the link which you send it was showing like this when I click on upload button...
                              Jul 14, 2022
                              Updated by Rahulraviap                               They just send this link to upload the proof of document. User (rahulraviap) but it was showing document already exist even I gone through the link which they send in a mail showing the cussy crack error message.

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                                V
                                Vaibhav Ingole
                                Jul 11, 2022
                                Jul 13, 2022
                                This thread was updated on Jul 13, 2022
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                                Address:Mumbai kandivali lalgipada

                                Sir mera paisa vidrow nahi ho raha hai kab se try kar raha hu mai khuch karo n sir
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Vaibhav,

                                Greetings from RummyCircle.

                                Could you share with us your registered username, mobile number and email ID so that we can assist.

                                Regards,
                                Team RummyCircle
                                Reply
                                Dear Vaibhav,

                                Greetings from RummyCircle.

                                Please share your username and registered email address so that we can assist you further.

                                Regards,
                                Team RummyCircle.
                                Reply
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                                  S
                                  SAHIL padda
                                  Jul 10, 2022
                                  Jul 10, 2022
                                  This thread was updated on Jul 10, 2022
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Village Sirmani post office boharkawalu teh distt Kangra Himachal Pradesh

                                  Alpha9918288- my 11 circle I'd
                                  [protected]@gmail.com - Gmail id
                                  [protected]-phone number
                                  Please unblock account
                                  Aug 11, 2022
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 10, 2022
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Greetings from RummyCircle.

                                  We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same.

                                  Regards,
                                  Team RummyCircle.
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                                    P
                                    Prema3669
                                    from Kadaladi, Tamil Nadu
                                    Jul 10, 2022
                                    Jul 11, 2022
                                    This thread was updated on Jul 11, 2022
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Please unblocked my account sir
                                    Prema3669
                                    [protected]@gmail.com
                                    [protected]
                                    +1 photos
                                    Jul 10, 2022
                                    Complaint marked as Resolved 
                                    Your cheated sir not resolved my problem sir
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Jul 10, 2022
                                    Updated by Prema3669                                     Please help me sir 🙏
                                    Jul 10, 2022
                                    Updated by Prema3669                                     Please reply my comment sir
                                    Jul 10, 2022
                                    Updated by Prema3669                                     Please resolve the problem sir. don't send fake resolved confirmation msg sir
                                    Please response sir please

                                    Verified Support
                                    Jul 11, 2022
                                    RummyCircle.com Customer Care's response                                     Dear Prema,

                                    Greetings from RummyCircle.
                                    Your account is already KYC verified. Please logout and login to view the changes.

                                    Regards,
                                    Team RummyCircle.
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                                      B
                                      Budigulu
                                      Jul 9, 2022
                                      Jul 13, 2022
                                      This thread was updated on Jul 13, 2022
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                                      I was playing since last one year and suddenly they said you have played unfair game and captured 10800 I have more 21000 in my rummy account but they are not sending sending it to my bank details nor they are allowing me to play in this site. Take immediate action against this company
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      Could you share with us your registered username, mobile number and email ID so that we can assist.

                                      Regards,
                                      Team RummyCircle
                                      Reply
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