ADVERTISEMENT

RummyCircle.com — Cash play closed

I played in rummycircle last 5 months. On October 14th 2020 suddenly they closed my account. That is you are not play cash games and cash transaction. After sending several emails they sent a reply that your problem solved. But the problem was not solved. As a Gold club member I am not able contact any phone or mobile number. My ID is Selwin2910. Please open my cash games or send my winning cash 302 rs. In my bank account submitted in the profile. Please contact by mobile. Thanks Selwin2910.
Was this information helpful?
No (0)
Yes (0)
Oct 30, 2020

Complaint Status

RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2020
RummyCircle.com Customer Care's response
Dear A. Selwin,
Greetings from Rummy Circle.

We have detected a violation of bringing a friend policy hence we had blocked the account as you were creating multiple accounts with the same user details. Hence, as a security measure, we have captured your BAF bonus permanently and activated the account.

Please do not create any new accounts on our website with the same user details. If detected, it shall be closed immediately and the entire balance shall be captured.

Regards
Team RummyCircle
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    RummyCircle.com
    Customer Care Service
    Customer satisfaction rating
    54%
    Complaints
    1371
    Pending
    361
    Resolved
    648
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View Full Information
    ADVERTISEMENT