[Resolved] RummyCircle.com — Error showing X account has been closed | |
I had an account on rummy circle with the mail ID [protected]@gmail.com from which I had self exclusion but after some days I have created a new account yesterday with the mail ID [protected]@gmail.com, I started playing there but today it's showing X account has been closed I have around 470 RS in my account, kindly re open my account asap, I have already mailed for this but no response.
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Aug 13, 2021 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Jan 17, 2021 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle. Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle.com. Hence, we have closed <ace1411429> and transferred the available balance to <heman4319429> . Request you to log in and continue playing with account <heman4319429>. Regards, RummyCircle | |
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