[Resolved]  RummyCircle.com — Please unblock my account and withdraw money

My username is anubh7267903 and email address is [protected]@gmail.com. my account is suspended yesterday. I don't know why my account has been suspended please help me to activate my account as i am a loyal user of you as i use my 11 account on web version and yesterday i have logged my account in mobile app and my account is blocked and also i have 400 rs in my account and i want to withdraw money from my account to bank account
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Aug 9, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.
For more information, you can write at [protected]@my11circle.com.

Regards,
Team RummyCircle.
Complaint comments 

Comments

My username is "Rawan ..." and email address "mr.[protected]@gmail.com". My account has been suspended yesterday. I do not know why my account has been suspended. Please help me to activate my account because I am your loyal user because I use my 11 account on the web version and yesterday I have logged in my app. In the mobile app and my account is blocked and I have 381 rupees in my account and I want to remove money from the bank account from my account.
Please resolve this issue as soon as possible.
I am attaching my Paytm bank statement details for your reference:-

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