RummyCircle.com — Unexpected account closure

Address:Rummycircle.com

Hi my account id is karthic220.
Few days ago i started playing cash games in rummycircle.com. Unexpectedly i got a notice this morning
Which said that
Your account was closed and cannot play anymore. Also
I got a reply that multiple account' as the reason from the support side.

But really i don't have any other active account in that game site as they replied.
Current issue is still i have some money in my account and there is no further response from game support team.
Help me to recover my game account or the cash in my account.
Please do the needful.

Thanks.
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RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2020
RummyCircle.com Customer Care's response
Hi,

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards, Team RummyCircle.
Jul 07, 2020
Updated by KaRThiC220
Hi
As I already contacted thrice,
I got the same response at second and third time..
Yet my query unresolved...
I attached the screenshot here.
Check it and do the need.
Thanks.

Jul 07, 2020
Updated by KaRThiC220
since my reply there is no any response from fairplay team,
Please check it too.

Jul 23, 2020
Updated by KaRThiC220
Still its unresolved.. !
Jul 23, 2020
Updated by KaRThiC220
Refund my money to the same upi ID which I made payments to rummycircle..
Jul 23, 2020
Updated by KaRThiC220
I hope the lagging period in responsing the customers may results in prior actions..
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