[Resolved]  RummyCircle.com — without any reason they locked my account

My name is satyanarayana and recently i have opened a account in rummycircle.com with the username smart. Lol.

It's was going fine and one fine day they locked my account and said they observed some irregularities and violation of terms... Here comes the point. If they obersverd so then they have to mention what exacrly it is.

But i have written many emails asking them the reason and when my account will be activated they don't even reply.

Atleast they should tell me the reason for holding my account and even inform whether it will be activated or no in future. But they are least bothered to give. Now explain me what kind of customer service is this when upon asking reason for holding my account they don't even reply. So its very clear that they wantedly held my account without any reason. If they had any they would have replied me.

Finally i am asking one more time. What is this reason for holding my account and when will it be activated.

Will it be activated or no
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May 29, 2020
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2020
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Complaint comments 

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Sir please unblock my account

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