RummyCircle.com — withdrawal amount not received

Hello my user name :kommi1993

My user name : kommi1993
Withdrawal id1: 18076703
Withdrawal id 2: 18076692

I have placed the withdrawal request on[protected], unfortunately amount not credited, after several follow-ups they have reversed on transaction of 49000/- rs still 41925/- not processes, it's 16th today, how many days you need to clear the issue, please do process my pending transaction of 41925/- also please
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RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Mar 16, 2020
Updated by Kommi s
Nobody is respinding there for my emails
Mar 17, 2020
Updated by Kommi s
Hello team,

User name : kommi1993
Withdrawl utr numbers of transactions

N[protected]
N[protected]

Hello team why you are not responding emails.

We are requesting the govt of india ban all the online rummy sites they are playing with the life's of people.

Withdrawl amount of 41925 rs still not credited or reversed how many days will you take i have reported the issue on 1st march today 17th march, i want my money urgently, please do process my pending amount of 41925/- it's very urgently for me please.
Mar 17, 2020
Updated by Kommi s
Hello team,

User name : kommi1993
Withdrawl utr numbers of transactions

N[protected]
N[protected]

Hello team why you are not responding emails.

We are requesting the govt of india ban all the online rummy sites they are playing with the life's of people.

Withdrawl amount of 41925 rs still not credited or reversed how many days will you take i have reported the issue on 1st march today 17th march, i want my money urgently, please do process my pending amount of 41925/- it's very urgently for me please.

As in my previous complaint they are saying withdrawls steucked in yes bank, we are seeing in the news that all the issues from yes bank cleared already, why my funds not cleared,

I dnt know what happens i have waited maximum time, i cnt wait anymore, please do transfer my funds.
Mar 17, 2020
Updated by Kommi s
Hello team,

User name : kommi1993
Withdrawl utr numbers of transactions

N[protected]
N[protected]

Hello team why you are not responding emails.

We are requesting the govt of india ban all the online rummy sites they are playing with the life's of people.

Withdrawl amount of 41925 rs still not credited or reversed how many days will you take i have reported the issue on 1st march today 17th march, i want my money urgently, please do process my pending amount of 41925/- it's very urgently for me please.

As in my previous complaint they are saying withdrawls steucked in yes bank, we are seeing in the news that all the issues from yes bank cleared already, why my funds not cleared,

I dnt know what happens i have waited maximum time, i cnt wait anymore, please do transfer my funds.

If yes bank not responding why don you take action against them, do you know the rbi rules regarding the funds transfer and reversal procedures and reversals, if dnt have visit rbi website and read them, you should resolve any transaction related issues within 48hrs, for my case i have waited for 17days, but still you are asking me to wait. I cnt wait any more, so many problems for me, i want my money, i have sent the bank statement please check.
Mar 18, 2020
Updated by Kommi s
Hello Team,

User name : kommi1993
Withdrawl UTR numbers of transactions

N[protected]
N[protected]

Initiated withdrawal request on 1st March, today is 18th, after several follow-ups processed 49000, still 41925 pending.

You people are simply saying amount strucked at yes bank and asking me to wait, how many days I have to wait.

You people are not taking any action on this issue, atleast guide me to take action against them .

You people are intentionally delaying it, that is not small amoun to leave .

I have so many prblms, bcz of rummycircle I spoils my life, so many people also spoiling their lives .

Lost so much of money, but now I won only 41925 they hold it and making me tensed .

Please I'm requesting to everyone who is playing rummycircle, it is a completely fraud company, don waste your time and money.

Rummycircle team I sent an email with bank statement and one more screenshot for your reference

Please do send my money, please stop making me tensed, I'm in the stage of mentally disturbed and in a depression mood, please don't make me tensed any more.transfer my funds .
Complaint comments 

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My account is not working for doing transactions and playing so please resolve this problem as soon as possible
Account id - sudhe00

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